- • Standard shipping to the lower 48 states is free if your order is over $50. Shipping to Hawaii, Alaska, and international destinations may incur additional fees depending on the items ordered.
- • On selected products, expedited shipping is available for an additional fee.
- • Products will be shipped out via all major carriers, including UPS, USPS, FedEx, and various freight carriers.
- • Standard shipping usually takes about 5-10 business days.
- • For additional fees, W MediTech offers Next-Day, 2-Day, and 3-Day shipping.
- • W MediTech will notify you via email if your order is unexpectedly delayed. We will send an email that will indicate a new ship date for your order.
- • When payment is made before 2 p.m., orders will be processed on that day.
- • If payment is received after 2 p.m., the product will be shipped the day after.
- • If payment is received after 2 p.m. on Friday, the product will be shipped on Monday.
- • No shipping on weekends and holidays.
Return & Exchange
- • You can return or exchange all products within 15 days or return them for a full refund.
- • Simply ship your item(s) to us with all contents and packaging, proof of purchase from us, and we will process your return or exchange.
- • W MediTech’s guarantee doesn’t cover damage caused by improper use or accident, ordinary wear and tear expected.
- • If your product has a manufacturing defect in its materials or workmanship, you can return it at any time.
- • If the product is free of manufacturing defects but the customer wants to exchange it anyway, the additional expense is on the customer.
- • Since W MediTech provides medical device to our customers, used or opened box will not be accepted for return or exchange.
- • Returned item must be boxed as it was delivered and exchange is only accepted when there is manufacturing defect.